Privacy Policy

Your privacy is fundamental to us. Learn how we collect, use, and protect your personal information.

Last updated: June 15, 2026

Introduction

At Addis Gebeya, we are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our marketplace platform.

Key Points: We only collect data necessary to provide our services, we never sell your personal information, and you have control over your data.

Our Privacy Principles

Our approach to privacy is built on these fundamental principles:

Minimal Data Collection

We only collect information that is necessary to provide and improve our services.

No Selling of Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

User Control

You have control over your data with options to view, edit, or delete your information.

Strong Security

We implement robust security measures to protect your data from unauthorized access.

Information We Collect

We collect different types of information to provide and improve our services:

Account Information
Name, email, phone number, profile details
Transaction Data
Purchase history, payment information, order details
Usage Information
Pages visited, time spent, feature usage
Device Information
Device type, browser, IP address, location
Communication
Messages, support requests, feedback

How We Use Your Information

We use your information for the following purposes:

Service Provision
  • Creating and managing your account
  • Processing transactions and payments
  • Facilitating communication between users
  • Providing customer support
  • Sending service-related notifications
Platform Improvement
  • Analyzing usage patterns and trends
  • Improving platform functionality
  • Developing new features
  • Preventing fraud and abuse
  • Ensuring platform security

When We Share Information

We may share your information in the following limited circumstances:

With Other Users

Basic profile information is shared to facilitate transactions and communication on our platform.

Service Providers

We work with trusted third-party services for payment processing, hosting, and analytics.

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

We Never Sell Your Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Privacy Rights

You have several rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Correction

You can update or correct your personal information at any time.

Right to Deletion

You can request deletion of your personal information, subject to legal requirements.

Data Portability

You can request your data in a portable format to transfer to another service.

Right to Object

You can object to certain types of data processing, such as marketing communications.

Right to Restriction

You can request that we restrict the processing of your personal information.

How to Exercise Your Rights: Contact us using the information in the Contact section below. We will respond to your request within 30 days.

Data Security & Protection

We implement multiple layers of security to protect your information:

Technical Safeguards
  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive information
  • Regular security updates and patches
  • Secure data centers with physical protection
Administrative Controls
  • Limited access on a need-to-know basis
  • Employee security training and agreements
  • Regular security audits and assessments
  • Incident response and breach notification procedures
Security Notice: While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
Message Retention Policy: For your privacy and data protection, all user messages will be automatically deleted after 5 days. Please make sure to save any important information before this period expires.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights:

Privacy Team

Our dedicated privacy team is here to help with all your privacy-related questions and requests.

privacy@reversecommerce.et
+251 911 123 456
Addis Ababa, Ethiopia
Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.